Terms of Service

1. Acceptance of Terms

Welcome to the ZeZhiHe website (hereinafter referred to as "this website" or "our services"). By accessing and using this website, you agree to be bound by these Terms of Service (hereinafter referred to as "these terms"). If you do not agree to these terms, please do not use our services.

2. Intellectual Property Rights

2.1 Website Content

All content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of ZeZhiHe or its content suppliers and is protected by the copyright laws of the People's Republic of China and international copyright laws.

2.2 Trademarks

The ZeZhiHe name, logo, and related marks are our registered trademarks. You may not use our trademarks without written permission.

2.3 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use this website solely for personal and non-commercial purposes. The following are prohibited:

• Modifying, copying, distributing, or displaying website content
• Using website content for commercial activities
• Removing any copyright, trademark, or other proprietary notices
• Reverse engineering, decompiling, or attempting to extract source code

3. User Conduct

When using our services, you agree not to engage in the following activities:

• Disseminating any illegal, harmful, threatening, defamatory, obscene, or otherwise inappropriate content
• Impersonating any individual or entity
• Uploading or transmitting viruses, malicious code, or any content that may harm website operations
• Attempting unauthorized access to any part of the website
• Interfering with or disrupting the website or servers
• Collecting or tracking other users' personal information
• Engaging in any fraudulent or illegal activities

4. Products and Services

4.1 Product Information

We strive to ensure that product information on the website is accurate, complete, and up-to-date. However, we do not guarantee the complete accuracy of product descriptions, prices, or other information.

4.2 Order Processing

All orders are subject to our confirmation before they take effect. We reserve the right to refuse or cancel orders due to inventory, pricing errors, or other reasons.

4.3 Pricing and Availability

Product prices and availability are subject to change without notice. We reserve the right to modify product information, discontinue products, or adjust prices at any time.

5. Payment and Refunds

5.1 Payment Methods

We accept various payment methods, as displayed on the order page. All payment information will be transmitted through secure encrypted transmission.

5.2 Refund Policy

Refund conditions depend on specific products and services. Generally:

• Unused products may be refunded within 7 days of purchase
• Custom products are not refundable unless there are quality issues
• Refunds will be processed within 10-15 business days after confirmation

6. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you consent to our processing of your information in accordance with our Privacy Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, Privacy Policy, or practices of these third-party websites. You access third-party websites at your own risk.

8. Disclaimer

To the maximum extent permitted by law, ZeZhiHe expressly disclaims all express or implied warranties, including but not limited to:

• Warranties regarding website functionality, availability, accuracy, or reliability
• Warranties regarding product suitability and fitness for specific purposes
• Warranties of uninterrupted or error-free service

We are not responsible for any indirect, incidental, special, or consequential damages.

9. Limitation of Liability

In no event shall ZeZhiHe and its directors, employees, agents, suppliers, or affiliates be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, data, use, goodwill, or other intangible losses
• Damages arising from the use or inability to use our services

Our total liability shall not exceed the amount you paid us (if any).

10. Indemnification

You agree to indemnify and hold harmless ZeZhiHe and its affiliates from any claims, losses, liabilities, damages, or expenses (including reasonable attorney fees) arising from:

• Your use of our services
• Your violation of these terms
• Your infringement of third-party rights

11. Termination

We may terminate or suspend your access at any time without prior notice, with or without cause. Upon termination:

• Your right to use the services will cease immediately
• The provisions of these terms shall continue to be effective

12. Changes to Terms

We reserve the right to modify these terms at any time. In the event of significant changes, we will:

• Post the updated terms on the website
• Update the "Last Updated" date
• Send notifications to registered users (if applicable)

Continuing to use our services constitutes acceptance of the modified terms.

13. Dispute Resolution

These terms are governed by the laws of the People's Republic of China. Any disputes shall be resolved through friendly negotiation first. If negotiation fails, either party may file a lawsuit with the People's Court of Yongkang City, Zhejiang Province.

14. Severability

If any part of these terms is deemed invalid or unenforceable, the remaining parts remain valid. Invalid parts will be replaced by valid terms that most closely approximate the original intent.

15. Entire Agreement

These terms, along with any policies or operating rules published on our website, constitute the entire agreement between you and ZeZhiHe regarding the use of our services.

16. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: zezhihe@yeah.net
• Phone: +86 139-2311-8995
• Address: 浙江省金华市永康市古山镇王南山工业区朝阳东路11号