Privacy Policy

1. Information Collection

We value your privacy rights. This Privacy Policy explains how we collect, use, and protect your personal information.

1.1 Types of Information We Collect

• Personal Identity Information: Name, email address, phone number
• Technical Information: IP address, browser type, operating system, access time
• Usage Information: Pages visited, links clicked, duration of visit
• Cookies and Similar Technologies: Tracking information to improve user experience

1.2 Data Retention Periods

We retain your personal information only for as long as necessary:

• Order Information: 7 years (for tax and accounting purposes)
• User Account Information: While account is active + 2 years after inactivity
• Customer Service Records: 3 years
• Website Browsing Data: 24 months
• Marketing Preferences: Until consent is withdrawn

After retention periods expire, we will anonymize or delete your information.

2. Purpose of Information Use

We use the information we collect for the following purposes:

• Responding to your inquiries and customer service requests
• Sending product information and marketing promotional content (with your consent)
• Improving website functionality and user experience
• Analyzing website usage to optimize service quality
• Preventing fraud and abusive behavior
• Complying with legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, trade, or transfer your personal information to third parties unless:

• We obtain your explicit consent
• We provide it to trusted service providers (under confidentiality agreements)
• Required by law or government agencies
• To protect our legitimate rights, property, or safety

3.1 Cross-Border Data Transfer

To provide services to international customers, your personal information is stored on Alibaba Cloud servers located in the United States. We have implemented the following security measures for cross-border data transfer:

• Signed data protection agreements with Alibaba Cloud
• SSL encryption for data transmission
• Regular security audits
• Conducted Personal Information Protection Impact Assessment

For EU users: Cross-border transfers comply with GDPR requirements through appropriate safeguards.

4. Data Security

We employ industry-standard security measures to protect your personal information, including:

• SSL encrypted transmission
• Server security protection
• Regular security audits
• Employee privacy training
• Access control mechanisms

5. Your Rights

Under applicable laws, you have the following rights:

• Right of Access: View the personal information we hold about you
• Right of Correction: Correct inaccurate or incomplete information
• Right of Deletion: Request deletion of your personal information
• Right to Restrict Processing: Limit how we process your information
• Right to Data Portability: Obtain your information in a common format
• Right to Object: Object to processing based on legitimate interests

How to Exercise Your Rights: To exercise any of these rights, please email us at zezhihe@yeah.net with "Privacy Rights Request" in the subject line. We will respond within 15 business days after verifying your identity. For EU users, you also have the right to lodge a complaint with your local data protection authority.

6. Cookie Usage

We use cookies and similar technologies to:

• Remember your preference settings
• Analyze website traffic and usage
• Provide personalized content
• Improve website performance

For detailed information, please refer to our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party websites. We recommend that you review their Privacy Policy when visiting third-party websites.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not intentionally collect personal information from children. If we discover that we have inadvertently collected personal information from a child, we will promptly delete such information.

9. Policy Updates

We may update this Privacy Policy from time to time. In the event of significant changes, we will notify you through:

• Posting notices prominently on our website
• Sending notifications to your registered email
• Updating the "Last Updated" date at the top of the page

10. Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, please contact us through:

• Email: zezhihe@yeah.net
• Phone: +86 139-2311-8995
• Address: 浙江省金华市永康市古山镇王南山工业区朝阳东路11号

11. Personal Information Protection Officer

In accordance with China's Personal Information Protection Law (PIPL), we have designated a Personal Information Protection Officer to oversee our data protection activities:

• Name: [Please insert name]
• Email: zezhihe@yeah.net
• Responsibilities: Supervising personal information protection, handling user complaints, and communicating with regulatory authorities.

For any personal information protection matters, please contact the above officer directly.

12. Legal Application

This Privacy Policy is governed by the laws of the People's Republic of China. Any disputes arising from this Privacy Policy shall be under the jurisdiction of the People's Court of Yongkang City, Zhejiang Province.